**Order processing time is approximately 10-14 business days (Mon-Fri, excluding all major holidays). Please understand this is an estimate. All orders are hand made and take time to process. If you are ordering for a scheduled
photo shoot or event, please order accordingly.
If you need an order shipped sooner than the standard 10-14 business day processing time, please contact us before placing the order to verify that the items are in stock OR can be custom made and shipped in time to meet your requested delivery date. Which payment methods do you accept? TOP
Accepted forms of payments are Pay Pal, Visa, Mastercard, Discover Card and American Express.
You DO NOT need a Pay Pal account to pay with a debit or credit card. Under "Payment Options" select "Credit card or direct cash payment by Pay Pal". In the "Choose a way to pay" screen select "Pay with a debit or credit card if you don't have a Pay Pal account". Please email us if you have any questions.
Pay Pal is a trusted processor of online credit card transactions and used by thousands of merchants. Credit card information for your transaction is securely collected and processed through Pay Pal. We do not see or obtain any of your confidential credit card information.
Note: We will not begin working on your order until we have received payment. Of course, we can not guarantee how long it will take for your payment to get to us.
**ADDITIONAL SHIPPING IS REQUIRED FOR OVERSEAS SHIPPING OF ORDERS AND CAN BE PURCHASED IN THE CUSTOM ORDERS PAGE** What do I do if I want a custom BLING design/shirt/apparel, custom bow, or tutu? TOP
We would love to create a custom item for you! If you want something that is not seen on our web site, please click on the Contact Us link or e-mail me at carey@pinkjunebug.com.
*For Tutu’s: We recommend you measure your child's waist before choosing a Tutu size. If a waist size is not provided, we do have a generic waist sizing chart that we use that assists us in completing your order, but it cannot replace an accurate waist measurement. To measure your child, use a measuring tape, going around her waist at belly button level. Clothing will add extra inches, so take the measurement without clothing around her waist.
Note: Your order cannot be processed until payment is received
**Some design layouts presented on the display web site pictures MAY need to be edited to accomodate the width of the garment size requested.** May I custom order a BLING Shirt or design? TOP
Do you have a logo, team/group/company name, phrase or image you would like made into a sassy BLING shirt?
Contact us at, carey@pinkjunebug.com for more information and a quote.
*Remember to include: quantity of shirts, preferred color of shirt, and any design/logo specifications.*
If you wish to see a sample image of your custom design before you purchase it on the shirt, a deposit of $7.00 must be paid before the sample is made. The deposit per design will be applied to the final invoice total if you wish to purchase the design. To avoid the deposit fee please pay for all custom designs in full before they are made.
The deposit is NOT REFUNDABLE if you choose not to purchase the design(s).
*PLEASE ALLOW APPROX. 3-4 BUSINESS DAYS FOR A SAMPLE IMAGE TO BE MADE FROM YOUR IDEAS OR LOGO*
*Please allow an approximate additional 7 business days to the estimated 10-14 business day timeframe for any custom design/custom name/business logo BLING shirts to process and ship. *
Our BLING designs are displayed on most commonly used apparel, t-shirts on our Shirt Sizing and Colors page. If you are interested in a different style or color not shown, we have a WIDE VARIETY of apparel and accessories for ALL ages to choose from.... just e-mail us for availability and pricing.
Note: We are unable to stock blank apparel at this time due to the wide variety of styles, colors, and sizes, Shirts and apparel are purchased per your order and each one is made to your specifications.
**Some design layouts presented on the display web site pictures MAY need to be edited to accomodate the width of the garment size requested.** What are the differences in BLING design stones? TOP
Rhinestone Crystal Stones - For a rhinestone look that sparkles at a more moderate price, our non-branded rhinestone crystals do the trick. These are quality rhinestones ... just a little easier on your pocketbook than Swarovski crystals.
Rhinestuds - Rhinestuds aren't technically rhinestones at all ... they're tiny metal circles cut to look like rhinestones. There's no crystal in a rhinestud, but the shape and surface shines! Rhinestud designs still sparkle, but they don't refract light.
**Some design layouts presented on the display web site pictures MAY need to be edited to accomodate the width of the garment size requested.** May I custom order bows? TOP
We love custom orders! You can send us photos of an outfit you'd like us to match or feel free to take a look at our selection of ribbon swatches. We have SOLID Grosgrain, PRINTED Grosgrain, and specialty ribbons available.
However, colors and/or embellishments may not be available or discontinued. In this event we will make sure the item looks fabulous with an alternative color, style or embellishment.
*The Pink Junebug Designs website attempts to
display product images shown on the site as accurately as possible.
However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Ribbon color may vary due to the starch and baking process.* How are your bows made? TOP
Each bow is hand made with top quality ribbon. Each fold of the bow is hand sewn - we do not use wire in our bows. The ends are heat sealed to prevent fraying. Any embellishments added to bows or clips are secured with the best adhesive available. Although our bows and clips are made with superior quality, it is still important to never leave a baby unsupervised while wearing a bow or clip because some items do contain small parts that could pose a choking hazard.
Our Korkers are made wrapped around a 1/4" dowel. A Light starch is baked in for durability and to help with stain resistance.
Bow & ribbon color can vary, ribbon may also have to be substituted, in case of back order or color/design being discontinued. Sometimes, ribbon and other supplies that are needed could be on backorder from our suppliers. This is a situation that Pink Junebug Designs has NO CONTROL over. If Pink Junebug Designs finds that this is the case, we will immediately notify you.
*The Pink Junebug Designs website attempts to
display product images shown on the site as accurately as possible.
However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Ribbon color may vary due to the starch and baking process.* What kind of attachment/hardware options do I have for my bows? TOP
Alligator Clips: This is a double prong pinch clip, and is our standard clip used. This clip is great for all hair types and most popular. This is also the clip of choice when using our interchangeable Headbands.
French Barrett: French barrettes are “Spring and Clasp” and are good for older girls or anyone with thicker hair.
Headbands: The Crochet Headband is our standard band used. Crochet head band fit all ages, from newborns to adult!
What is a "Non-Slip Grip"? TOP
This is a standard alligator clip, with a piece of rubber/latex added to help hold your bows in even the finest, smallest amount of baby hair.
If you are interested in having this applied to your clips, please feel free to let me know. Are the ends of your bows (ribbon) sealed to prevent fraying? TOP
We heat seal each ribbon end to prevent them from fraying. How can I be sure my bows will hold their shape? TOP
Each one of our bows is spray coated with fabric starch and treated by baking before being sent out to ensure they hold their shape during shipping. This means your bows will always look crisp, clean and perfect. Should your bow start to lose shape, simply fluff the loops, spray with fabric starch, and lightly dry with a hair dryer if desired.
Our Korkers are made wrapped around a 1/4" dowel. A Light starch is baked in for durability and to help with stain resistance. How do I care for my bow(s)? TOP
All bows can be lightly wiped with a soft cloth and a little bit of mild soap. DO NOT wash or dry your bow(s) in a washer or dryer! How do I care for my tutu? TOP
A tu tu requires a little special care for longest wear.
All Pink Junebug Designs tutu’s can be lightly wiped with a soft cloth and a little bit of mild soap. DO NOT wash or dry your tutu in a washer or dryer!
Tutu's are made of tulle, a nylon material that dislikes humidity. Tutu's wilt quickly in humidity, so keep in a cool, dry area when not in use, and do not crush. Your closet is perfect. Our Tutus are not flammable, but they will melt, so keep far away from open flames. Tutu's look best for photos when they are full and poofy. Fluff as needed. To fluff, gently pull each individual tulle layer up towards waistline for maximum poofiness.
If your tutu seems a little big in the waistline, feel free to slide off a couple of the tulle knots to accommodate your waist size for a better fit.
Your tutu may arrive wrinkled from being packed in a box and mailed to you. To de-wrinkle your tutu simply shake it, fluff it out or wear it. The wrinkles will fall out and you will have a perfect poofy tutu. You can also hang the tutu up and lightly steam it. If you live in a humid area, hang your tutu outside on a hot, humid day for a few minutes to allow the wrinkles to fall.
How do I care for my Pink Junebug Designs BLINGwear? TOP
When washing rhinestone-embellished shirts, simply turn them inside out and wash in COLD water. Use warm water only as needed.
Our rhinestone motifs are properly applied with a professional-grade heat press, in compliance with the rhinestone manufacturer-suggested guidelines. The rhinestones should not come loose in your washing machine, up to 165 degrees F.
Simply, turn it inside out, hand wash in cool water and let it air dry flat or on a hanger.
Do not iron the backside of the rhinestones.
Note: For extra protection of your shirts, we recommend that you use WOOLITE. Can I add or make changes to an order I have pending? TOP
Once your order is paid for, it is then put in a ‘processing status' once this happens you will no longer be able to add new items to your order. Any additional items must be placed as a new order. If you have multiple pending orders please contact us if you would like to make shipping arrangements (IE: consolidated shipping). Please keep in mind if you do this all your items will ship with the order that was last placed. If you need your shipping address changed, or something minor, please do not hesitate to contact us. How long will it be before my order is shipped? TOP
Since each item is custom made for you, it does not ship immediately. I do not mass produce any of my items. We are unable to stock blank apparel at this time due to the wide variety of styles, colors, and sizes, Shirts and apparel are purchased per your order and each one is made to your specifications.
All of our items are hand made to order, so please check our current shipping times as they do vary.
If time is a concern please email us prior to ordering to make sure we can get your order completed in time. Rush orders are available if needed.
Once payment is received, your order processing time is approximately 10-14 business days (Mon-Fri, excluding all major holidays).
**
By confirming the shipping address in the shopping cart as well as verification and confirming it in the PayPal “Review Your Information” screen, you are then validating that is the correct shipping address for your package once done.
ALL shipping addresses will be printed and shipped as you confirmed/typed/provided. Please double check for any typos or incomplete/incorrect. It is your due diligence and responsibility as a customer , if you have a pending order/new address, to provide a new address to Pink Junebug Designs, BEFORE shipment. We will need to know of a new address change to ensure a timely shipment and receival of the package itself.
We have MANY orders being processed and shipped at one time and do not have the time and capability to double check your address for you.
All correspondence should be done through carey@pinkjunebug.com, so that we have a paper trail of all conversations.
Pink Junebug Designs provides you with a tracking number, at no cost to you, to track the package and is NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages. If you have not received your package, you will need to look up the tracking number on the USPS web site to and also contact your local USPS office for any additional information.
If a package is returned for incorrect addresses, refusal of package, or non- deliverable, the customer is responsible for covering the additional shipping cost back to them and provide a CORRECT, COMPLETE address. **
**ADDITIONAL SHIPPING IS REQUIRED FOR OVERSEAS SHIPPING OF ORDERS AND CAN BE PURCHASED IN THE CUSTOM ORDERS PAGE** Why is it necessary to give a “Date Needed” on my order? TOP
Having a Date Needed on every order helps us organize our orders so you can receive your purchase well before your party or pictures. Please plan accordingly.
**THIS DOES NOT ASSURE THAT YOUR ORDER WILL BE PROCESSED
AND SHIPPED BY YOUR GIVEN DATE**
**PLEASE CONFIRM WITH PINK JUNEBUG DESIGNS THAT YOUR TIMEFRAME
CAN BE ACCOMIDATED**
Please provide an actual date! Dates given as "ASAP"...are NOT given priority. If this is not a “Rush Order”, please use the 10-14 business days as a guide for your date.
If you would like to RUSH your order, please contact us due to the verifying the supplies needed and a RUSH ORDER additional fee. How does my package ship? TOP
All orders are shipped via United States Postal Service Priority Mail (Approx. 2-4 days) or Parcel Post. We mainly use standard issue USPS boxes, tubes, and or shipping envelopes.
There are also times that mail delivery can be slowed due to Holidays. Once your items ship, Pink Junebug Designs is NOT responsible for any delays in package arrivals or incorrectly addressed items. We address your packages as they are supplied at check out. If any items do get returned to us as Incorrectly Addressed or Non Delivery, the CUSTOMER assumes ALL responsibility in getting the package shipped to the correct address at YOUR expense.
At no charge to our customers, we purchase the Delivery Confirmation option on all packages to ensure tracking and delivery of orders.
**
By confirming the shipping address in the shopping cart as well as verification and confirming it in the PayPal “Review Your Information” screen, you are then validating that is the correct shipping address for your package once done.
ALL shipping addresses will be printed and shipped as you confirmed/typed/provided. Please double check for any typos or incomplete/incorrect. It is your due diligence and responsibility as a customer , if you have a pending order/new address, to provide a new address to Pink Junebug Designs, BEFORE shipment. We will need to know of a new address change to ensure a timely shipment and receival of the package itself.
We have MANY orders being processed and shipped at one time and do not have the time and capability to double check your address for you.
All correspondence should be done through carey@pinkjunebug.com, so that we have a paper trail of all conversations.
Pink Junebug Designs provides you with a tracking number, at no cost to you, to track the package and is NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages. If you have not received your package, you will need to look up the tracking number on the USPS web site to and also contact your local USPS office for any additional information.
If a package is returned for incorrect addresses, refusal of package, or non- deliverable, the customer is responsible for covering the additional shipping cost back to them and provide a CORRECT, COMPLETE address. ** Will I be notified when my package ships and a way to track it? TOP
Pink Junebug Designs provides you with a tracking number, at no cost to you, and an ESTIMATED delivery date provided by the USPS receipt to track the package We will send you an e-mail along with the Delivery Confirmation number as soon as your order ships, so you can easily track it as well. If your order can not ship for some reason we will communicate with you as soon as possible.
We rarley use the "Order Tracking" page on the home page of our web site due to the high volume of processing and shipping of orders. If you want to check on the status of your order, feel free to e-mail, carey@pinkjunebug.com
Insurance or signature confirmation in NOT included, BUT can be added to your order with additional corresponding fees.
We are NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages and any additional delays that the USPS may add to the delivery of your package.
**
By confirming the shipping address in the shopping cart as well as verification and confirming it in the PayPal “Review Your Information” screen, you are then validating that is the correct shipping address for your package once done.
ALL shipping addresses will be printed and shipped as you confirmed/typed/provided. Please double check for any typos or incomplete/incorrect. It is your due diligence and responsibility as a customer , if you have a pending order/new address, to provide a new address to Pink Junebug Designs, BEFORE shipment. We will need to know of a new address change to ensure a timely shipment and receival of the package itself.
We have MANY orders being processed and shipped at one time and do not have the time and capability to double check your address for you.
All correspondence should be done through carey@pinkjunebug.com, so that we have a paper trail of all conversations.
Pink Junebug Designs provides you with a tracking number, at no cost to you, to track the package and is NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages. If you have not received your package, you will need to look up the tracking number on the USPS web site to and also contact your local USPS office for any additional information.
If a package is returned for incorrect addresses, refusal of package, or non- deliverable, the customer is responsible for covering the additional shipping cost back to them and provide a CORRECT, COMPLETE address. ** How will my bows/clips be packaged? TOP
Each item is carefully packaged and should arrive in excellent condition.
Your bows/clips will come securely attached to one of our custom bow/clip cards. They will be wrapped in our cute patterned tissue paper and shipped in a sturdy USPS/Parcel Post box.
Tutu’s and BLINGwear are wrapped with/in tissue paper and are sent with care instructions.
PLEASE NOTE: Liability for the shipped order transfers from Pink Junebug Designs to the customer when the package is accepted at the post office or shipping center while in transit.
Insurance will cover any damage or loss during shipping. Insurance is NOT included in the shipping charges. If you would like to insure your package against any damage or loss during shipping please e-mail me at carey@pinkjunebug.com and I will be happy to add it to your purchase. I would highly advise customers to purchase insurance on their order. If you did not purchased insurance and your order gets damaged or lost during mailing, USPS will not be responsible for replacing your order. Pink Junebug Designs is not held responsible for your items once they are mailed at USPS and we are not responsible for giving refunds for packages that are damaged or lost once they have been mailed What do you charge for shipping? TOP
All shipping charges are calculated in the shopping cart using the most up to date USPS shipping rates.
**ADDITIONAL SHIPPING IS REQUIRED FOR OVERSEAS SHIPPING OF ORDERS AND CAN BE PURCHASED IN THE CUSTOM ORDERS PAGE** Can my order be mailed to an address other than my own? TOP
Yes! Let us know and we will be happy to do this. We will still include the invoice, but will be printed without the prices.
**
By confirming the shipping address in the shopping cart as well as verification and confirming it in the PayPal “Review Your Information” screen, you are then validating that is the correct shipping address for your package once done.
ALL shipping addresses will be printed and shipped as you confirmed/typed/provided. Please double check for any typos or incomplete/incorrect. It is your due diligence and responsibility as a customer , if you have a pending order/new address, to provide a new address to Pink Junebug Designs, BEFORE shipment. We will need to know of a new address change to ensure a timely shipment and receival of the package itself.
We have MANY orders being processed and shipped at one time and do not have the time and capability to double check your address for you.
All correspondence should be done through carey@pinkjunebug.com, so that we have a paper trail of all conversations.
Pink Junebug Designs provides you with a tracking number, at no cost to you, to track the package and is NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages. If you have not received your package, you will need to look up the tracking number on the USPS web site to and also contact your local USPS office for any additional information.
If a package is returned for incorrect addresses, refusal of package, or non- deliverable, the customer is responsible for covering the additional shipping cost back to them and provide a CORRECT, COMPLETE address. ** Do you accept international orders? TOP
At the present time, we currently ship within the USA. If you have any questions, don't hesitate to contact us!
**ADDITIONAL SHIPPING IS REQUIRED FOR OVERSEAS SHIPPING OF ORDERS AND CAN BE PURCHASED IN THE CUSTOM ORDERS PAGE**
MESSAGE ME FOR OVERSEAS ORDERS Are there any shipping discounts? TOP
Yes! Free Shipping on all orders over $100 Can I rush my order? TOP
We at Pink Junebug Designs understand how it is to find that special little something at the very last minute
Yes, an additional charge applies. To rush an order, there is a fee of $10.00. Please contact us before ordering to obtain confirmation. The customer will be responsible for all shipping costs. We will work with you as much as possible to try to accommodate your timeline.
If you need an order shipped sooner than the approx. standard 10-14 business day processing time, please contact us before placing the order to verify that the items are in stock OR can be custom made and shipped in time to meet your requested delivery date.
Each item is custom made for you, it does not ship immediately. I do not mass produce any of my items. We are unable to stock blank apparel at this time due to the wide variety of styles, colors, and sizes, Shirts and apparel are purchased per your order and each one is made to your specifications. Do you accept cancellations or returns? TOP
We are not able to cancel or change an order once it's been placed.
Due to the nature of the items being hand made to order, all sales are final due to the nature of the product and the custom work that is put into them.
We do not accept returns or exchanges unless there is a grossly misinterpreted error made on our part to your order.
Please select your child's Tutu based on an accurate waist measurement, and please select you or your child’s apparel choice based on weight as well as chest measurements. We provide accurate sizing charts to assist you, and we custom make your outfit based on the options you choose. Please choose carefully, and ask questions before buying.
If there is a problem with your order, you must notify me know within 48 hours of receiving your order (according to tracking) for me to make any kind possible change(s). Once payment is received, the sale is final. I own a boutique, gallery, retail shop. Do you have wholesale prices and/or wholesale accounts? TOP
Yes! We would love to have our products in your store! Please view our wholesale link and send us the required info.
Contact us for further information and tell us more about your business. Do you have any discounts for large party orders? TOP
Yes! Please contact us through the site or e-mail me at carey@pinkjunebug.com. Our discounts depend on quantity and are priced on a case by case basis. Let us know about the event theme and we will work with you to make it the cutest party ever. Can I combine discounts? TOP
No, unless there is a special going on that states otherwise, discounts are never combined. How can I suggest a product for you to carry? TOP
Your opinions and ideas are important to us. Contact us with your suggestions for additional products to offer. We appreciate your input! How do I make sure that I am receiving Pink Junebug Designs’ e-mails? TOP
For some reasons, a lot of our emails are getting forwarded to junk boxes. To ensure you receive all correspondence regarding your order, please add carey@pinkjunebug.com to your address book. Do you have a privacy policy? TOP
Pink Junebug Designs values your privacy! Any information we collect is used exclusively in processing your order and will never be sold or redistributed.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
Credit card information is collected and processed through PayPal. We do not see or obtain any of your confidential card information. *Pink Junebug Designs DISCLAIMER* TOP
DISCLAIMER: Safety is our number one priority. Please use adult supervision when your child is wearing our products. Never let your child wear our product while sleeping. Never allow your child to wear products around their neck, near an open flame, or to place them in their mouths. Small parts may cause a choking hazard. Headbands may pose strangulation if not supervised. All products are provided "as is" with out warranty of any kind. Safety of your child rests in the hands of the person or persons responsible for the child, and not with Pink Junebug Designs or anyone affiliated with Pink Junebug Designs.
Pink Junebug Designs has the right to refuse services to anyone at any time if there is a reason to. Quotes, prices are subject to change at anytime with out notice. We are not responsible for lost or damaged merchandise while in possession of the USPS. Remember all computer screens vary. ALL colors may appear darker or lighter depending on your screen resolution.
.December 18, 2009.
**
By confirming the shipping address in the shopping cart as well as verification and confirming it in the PayPal “Review Your Information” screen, you are then validating that is the correct shipping address for your package once done.
ALL shipping addresses will be printed and shipped as you confirmed/typed/provided. Please double check for any typos or incomplete/incorrect. It is your due diligence and responsibility as a customer , if you have a pending order/new address, to provide a new address to Pink Junebug Designs, BEFORE shipment. We will need to know of a new address change to ensure a timely shipment and receival of the package itself.
We have MANY orders being processed and shipped at one time and do not have the time and capability to double check your address for you.
All correspondence should be done through carey@pinkjunebug.com, so that we have a paper trail of all conversations.
Pink Junebug Designs provides you with a tracking number, at no cost to you, to track the package and is NOT responsible for incorrect addresses, refusal of package, or non- deliverable packages. If you have not received your package, you will need to look up the tracking number on the USPS web site to and also contact your local USPS office for any additional information.
If a package is returned for incorrect addresses, refusal of package, or non- deliverable, the customer is responsible for covering the additional shipping cost back to them and provide a CORRECT, COMPLETE address. **
*Prices and availability subject to change at any time.
**Delivery times are estimates and may vary depending on circumstances.
*The Pink Junebug Designs website attempts to
display product images shown on the site as accurately as possible.
However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Ribbon color may vary due to the starch and baking process.*
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